Returns & Exchanges Policy
At Afnan Perfumes, we strive to ensure your olfactory experience is perfect; however, if you are not completely satisfied, you may return unopened and unused fragrances within 14 days of delivery. Please note that for hygiene and safety reasons, products with broken seals or signs of use cannot be accepted for return.
Initiate Your Request
Contact our dedicated support team via email with your order number and reason for return to receive a Return Authorization.
Secure Packaging
Carefully pack the perfume in its original, unopened designer box and shipping carton to ensure the bottle remains protected during transit.
Dispatch the Parcel
Affix the provided return label and drop off the package at your nearest authorized courier location.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing